Product Support

We want your experience with us to be as seamless as possible.
Should you encounter any issues or need assistance, please contact us via the avenues below.

Finch for Text Geo Support (formerly MetaCarta)

+1 833-231-6486

Please Note: MetaCarta has become Finch for Text Geo and is part of Finch for Text.  Finch for Text is an expanded product that delivers new dimension and new capabilities.

If you are interested in learning more, please contact your Finch account representative, or email us at

(Need to download Finch for Text Geo? Do it here.)

General Finch Computing Support


The email address above will connect you with trained support professionals. Please offer as much information as possible in your request and someone will respond to you right away.

If you are interested in our content enrichment services, please email us at